Terms of Use

1. General Terms of Use

By using this platform ("Site"), you agree to the following Terms and Conditions. These Terms are subject to change at any time, and you are responsible for periodically reviewing them. If you disagree with any terms, you must cease using the Site immediately. The Site includes features for comparing, applying for, and obtaining personal loans, as well as related financial products. 

2. General Description of the Service

The Site is operated by Sisters Inspire Sdn. Bhd. ("Finhero", "we", "us", or "our"). It is a free-to-use platform offering personal loan comparison services, as well as facilitating the application process for personal loans with partner financial institutions ("Bank").

  • Products and Services: The Site aggregates financial services, including personal loan offers from various banks and financial institutions, and facilitates the application for personal loans. It is important to note that any loan agreement, including terms, interest rates, and repayment schedules, is solely between you and the Bank, not with Finhero.

3. Eligibility and Use of the Site

You must be at least 18 years old and have legal capacity to enter into binding agreements to use the Site. By using the Site, you confirm that you comply with all applicable laws and regulations governing your use of on line services in your jurisdiction. 

4. Account Registration

To use the full range of services on the Site, you may be required to register for an account. Upon registration, you are responsible for maintaining the confidentiality of your account details, including your username and password. You are responsible for all activities that occur under your account.

5. Application for Loans

When you apply for a loan via the Site, your application will be processed by our partner financial institutions, who may require you to provide additional personal and financial information. Please review all the terms and conditions set forth by the Bank before accepting any loan offer.

  • Loan Terms: All loan agreements are between you and the respective Bank. Finhero does not provide legal, financial, or investment advice.
  • Interest Rates and Fees: The rates, fees, and charges associated with loans will be determined by the Bank. These are disclosed in the loan agreement and vary depending on your credit profile and the Bank's policies.

6. Payment Processing and Security

Payment Processing and Security
All transactions for personal loans made on the Site are processed through secure payment gateways approved by the relevant financial regulatory bodies. While we strive to ensure the security of your information, Finhero does not guarantee that the transmission of data is free from risks such as unauthorized access or hacking.

7. Personal Use

The use of the Site is strictly for personal, non-commercial purposes. You may not use the Site for any illegal, fraudulent, or unauthorized activities. This includes but is not limited to:

  • Using the Site to impersonate others, transmit harmful software, or engage in activities that could damage the integrity of the platform.
  • Attempting to reverse engineer, disassemble, or modify any part of the Site's infrastructure or code.

8. User Representations, Warranties, and Indemnity

By using the Site, you represent and warrant that the information you provide is accurate, complete, and truthful. You agree to indemnify Fin hero and its affiliates from any claims arising from your use of the Site or any violations of these Terms and Conditions. 

9. Privacy and Data Collection

We may collect and process personal data as part of your application for financial products, in accordance with our Privacy Policy. By using the Site, you consent to our collection and processing of your data for the purposes of loan comparison and application services. 

10. Limitation of Liability

The Site is provided "as-is" and "as available." We make no representations or warranties regarding the accuracy, completeness, or suitability of the information available on the Site for your specific needs. 
Finhero is not liable for any damages, losses, or expenses arising from the use of the Site, including issues with third-party lenders, delayed processing, or errors in application.

11. Amendments and Termination

Fin hero reserves the right to modify, suspend, or terminate the Site at any time, without prior notice, at its discretion. This includes modifying or discontinuing certain features, services, or content. 
You may terminate your account at any time, and any outstanding obligations must be resolved in accordance with the terms of your loan agreement with the Bank.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising out of or relating to your use of the Site will be subject to the jurisdiction of the courts in Malaysia. 

13. Severability

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

14. Miscellaneous

  • Entire Agreement: These Terms, along with our Privacy Policy and Credit Bureau Agreement published on the Site, constitute the entire agreement between you and Fin hero.
  • Force Majeure: Fin hero will not be held responsible for any failure or delay in the performance of its obligations under these Terms if caused by circumstances beyond its reasonable control.

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Headquarters

Sisters Inspire Sdn. Bhd.
201701028459 (1242625-X)
Lot 508-2-1, Tanjung Point, Jalan Tanjung Tokong, 10470, Tanjung Tokong, Pulau Pinang, Malaysia.

Copyright @ 2025 Sisters Inspire Sdn. Bhd. 201701028459 (1242625-X). All rights reserved. | Privacy Policy | Terms of Use

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